FAQs

WRS37 is designed to be used with European Roulette and variants, at a live casino with a real dealer.
NEVER play with RNG (a Random Number Generator) or Electronic Airball Roulette.

Definitely! With WRS37’s pinning system, which ensures the best visual placement on any live casino site,  combined with its vocal number feature, you can remain attentive to the grid and concentrate on noting the numbers.

WRS37 is available in 3 languages that are: English, Spanish and French.

We do not promote any particular casino by taking you to sites recommended by affiliate links, but we do want to give you some tips to help you sort through all the LIVE Casinos.

First of all, don’t confuse LIVE Casino with ONLINE Casino. The main distinction between a LIVE Casino and an ONLINE Casino is that the first one is a real casino with live dealers, and the latter is a game built around aRandom Number Generator (RNG) which actually uses very complex algorithms programmed to make you lose.

There are many LIVE casino sites on the internet and, of course, not all of them are the same. Almost all thebookmakers and Betting Exchanges now provide a Live Casino section (bet365, betfair, etc), they are sure and you can bet on same with confidence as long as they are licensed in your country.

WRS37 can be used on most of them provided that their roulette matches the following criteria:

• The roulette spins alternatively in both directions (CW and CCW),
• The roulette has a single “0”,
•  The roulette wheel is spun by a real dealer.

Other websites only provide casinos games. Some are high quality with a very large choice of roulettes (Dublinbet is one of the most well-known and certainly one of the best in this category), while others offer very average service, and some are even pure scams! So you should choose carefully where you want to play roulette. There are a few simple tips to help you do this.

What are the security guarantees to check?
Be sure to choose a reputable and honest roulette site. To help you choose just remember that countries like
Malta, Curacao, Gibraltar, the UK, Isle of Man, Denmark, Italy and France have very strict laws regulating online gambling. You can be pretty sure that you are safe every time you choose one of the live casino sites that they approve. If the site has no license, then avoid it! If on the contrary you realize that it has several and from several different countries, this is a stronger guarantee of security.

LIVE casinos that have been around for many years can be considered as having broad shoulders and history
which makes them that bit more trustworthy. However, new ones appear regularly, which does not necessarily mean that they are not trusted on this basis if they satisfy other criteria.

Take a look at the different tables available in the LIVE casino (keep in mind that WRS37 only works withEuropean Roulettes or variants, with a single “0” and a wheel throw in both directions) and choose a table
where you will feel comfortable, both because of the players that populate it, or their absence. The gameexperience tends to be more satisfying where the dealer executes his throws presents as smiling, courteous and pleasant.

Also, choose casinos that offer minimum bets. Some bets start as low as 10 cents. This allows you to start with small bets and it is great in helping you learn the game!

Check the payment options before you make your first deposit. Make sure you can also withdraw your winnings and check the withdrawal times. It would be a shame not to be able to withdraw all the money you’ve won and when you want to!
LIVE casino support must also be impeccable with a 24/7 service and chat available with operators who respond in a concise and operational manner. LIVE casino should mean Live Chat Support available at all times.

The welcome bonus will also help you in your choice and will allow you to try several LIVE casinos on their welcome and second deposit offer, reducing risk, especially in your novice period.

The LIVE casino should also offer a lot of games and the registration process should be simple. It must go to the essentials, be rich in games and promotions.

Every LIVE casino with real money has terms and conditions that you should read carefully before depositing your money. If there are any points that seem unclear to you, do not hesitate to contact them. Any reputable casino will be happy to answer and clarify any points that you feel are unclear.

Once the casino(s) you’ve chosen has successfully passed all these checkpoints, all you have to do is enjoy the joys of roulette!

And it is easy to forget that, on your part, you should bear in mind that you need a high-speed internet connection to play with the best conditions at LIVE casinos.

Yes, you can do it with “Schedule Games” module.

Sure, we can help you to set up your strategies. When you need help just contact us and ask us.

If you have any issue when launching the software, follow these steps:

Close the bot,
Download Microsoft Visual C++ 2010 Redistribuable Package (x86) here and launch it,
Select “Install” or “Repair”,
Relaunch the bot.

Once the bot is installed, you can ask for the product key through the bot or you can send us your first, last names and ID number you have registered at support@bettingdev.com

Find out more here!

This happens in two different cases:

• If you have some problems with the .NET Framework, in this case the best solution is to execute this tool from Microsoft to try to repair it:
  https://www.microsoft.com/en-us/download/details.aspx?id=30135
  After that, reboot your computer and follow the step 3, then relaunch the bot.
• If you are connected more than twice to IPT data.
  This happens if you are using SS2Pro, and if you are also connected twice to Inplaytrading website (from the same computer or any other devices like a tablet or a smartphone.
  In this case, the bot will be disconnected from IPT, and it will no longer work until you turn it off and then turn it on again.

You must install Microsoft Visual C++ 2010 Redistributable Package (x86).
If you still have the same issue, this means that the .ini file of SS2 Pro is probably corrupted. In this case, simply delete the file named “supervisor.ini” that you will find in the folder:
“C:UsersAdministratorAppDataRoamingBettingdevSS2Pro”.
Note that the folder “AppData” is a hidden folder. Also if you are using SS2 Pro on your own computer, the folder “Administrator“ could be different.

Close the bot and download Microsoft Visual C++ 2010 Redistributable Package (x86) from this link and install the package.
Then restart the bot and try again.

This is due to the fact that you have not installed Betting Assistant. Betting Assistant must be installed before to launch SS2 Pro, and Betting Assistant must be launched before to turn on the bot.

Windows 7 and 8 could block the execution of the installation as the file comes from Internet.
To bypass this issue, you need to unlock the file:
Right-click the file
Click “Properties”
Go to the “General” tab
Click on “Unlock file”
Click OK
Re-execute the installation file.

If you face any problems by sending the request, just open a ticket with the data displayed on the software activation window (first/last names, serial number).

This could be due to your computer configuration, please make sure that you have all the system requirements.

Generally speaking, for a better use of the bot we advise the use of our UK VPS.

A VPS will ensure a best internet connection (fastest, no interruption, etc), and most of the time a powerful configuration. Also, using a VPS means that you no longer need to keep your computer turned on 24 hours a day!

For the previous reasons, we strongly advise against using a laptop to use your Bot!

You can install and run the bot on 1 computer at any one time.

One licence = One computer

Yes, Bettingdev UK VPS allow you to keep running SS2 Pro on our virtual servers from anywhere in the world. Everything is configured and installed by our technical staff.
Find out more here.

• If you want to report a bug, the best way is to click on the button “?” in SS2 Pro, then select “Contact the Technical Support”. A windows opens, enter your message, attach a screenshot if necessary, and select the options “Debugging files”, “Settings file” and others like “Strategies file” if your issue is linked to a specific strategy for example.
• If you have a technical questions about the bot, the fastest way is to post a message in our forum here.

Yes, if you need advices for strategies (help from other users) follow this link.
And you can also post your suggestions by following this link.

Draw bets are selections indicating that a game will end without a winner. In short, both teams will score an equal number of goals or no goals.

You need a Betfair Account and a Gruss Software subscription (Betting Assistant).

BT DRAW does not directly use the Betfair API but uses the COM connection of Betting Assistant (Gruss Software) to connect to your Betfair account. That’s why you have to subscribe to Betting Assistant (£6/month or £60/year) to run it (i.e. to read markets and place bets).

As a new subscriber of Betting Assistant you can enjoy a 30-day free trial.

BT DRAW can run with all Betfair accounts in these countries: United Kingdom | Andorra | Argentina | Australia | Austria | Azerbaijan | Bahamas | Barbados | Belarus | Bermuda | Bolivia | Bosnia and Herzegovina | Botswana | Brazil | Burundi | Cambodia | Cayman Islands | Chile | Costa Rica | Croatia | Denmark | Dominican Republic | Ecuador | Egypt | El Salvador | Equatorial Guinea | Faroe Islands | Finland | Gabon | Gibraltar | Guatemala | Honduras | Hungary | Iceland | Indonesia | Ireland | Ivory Coast | Jamaica | Japan | Kazakhstan | Kyrgyzstan | Latvia | Lebanon | Liberia | Liechtenstein | Lithuania | Luxembourg | Malta | Mauritius | Mexico | Moldova | Monaco | Mongolia | Montenegro | Morocco | Nepal | Netherlands Antilles | New Zealand | Nicaragua | Nigeria | Norway | Pakistan | Panama | Paraguay | Peru | Philippines | Romania | Saint Lucia | Seychelles | Slovakia | South Korea | Sri Lanka | Sultanate of Oman | Sweden | Thailand | Trinidad and Tobago | Tunisia | Turkmenistan | Ukraine | Uruguay | Uzbekistan | Venezuela | Virgin Islands, British | Vietnam.

Using BT DRAW is very simple. It’s a one-click bot, which means you just have to press the “ON” button to launch the bot. And then it does the job for you.

Absolutely! You don’t need to have any experience in studying matches, data and statistics because BT DRAW bets itself according to the optimum automated settings we have included. These settings are updated regularly.

Yes, they are! The optimum settings are always included in BT DRAW and updated automatically if you have checked the automatic settings option. Of course, if you want to put your own settings you can do that too.

It does both but it only places one bet per game (back or lay). At the beginning of its development, BT DRAW was designed mainly to back the draw, but during our numerous tests, it became clear that there were also many opportunities to lay. We have therefore also included this feature, which makes this bot a genius in this field!

No, it is only based on market prices, volumes and movements. BT Draw explores mathematically calculated selections where the probability of the outcome is greater or less than the odds reflect (value bets). Coupled with the ‘Kelly Criteria’  BT DRAW maximizes the growth of your bankroll.

BT Draw bets on all the leagues available on Betfair Exchange.

You can use BT Draw whatever your bankroll. The unit(s) calculated by BT Draw are based on a bankroll of 100 points (Kelly criteria). This means that if your Betfair balance is £500 (or whatever the currency), you should put £5 in the unit settings (1 Unit = …).

If your personal computer has the necessary technical requirements you can run BT DRAW with it 😉

Considering BT DRAW runs 24/7, we advise the use of our UK VPS STANDARD Plan, like this you can turn off your personal computer while it runs on our UK VPS. The betting market never stops so it is inconceivable that you would need to stop BT DRAW just because you have to turn off your personal computer!

Also, between you and us, the fact is that your personal computer is not really designed to stay ON for 24/7. Running it like that will inevitably shorten its lifespan!

YES of course. Concretely, if you want to change your PC or use a VPS, we will send you a new product key, and the previous one will be automatically deactivated because One Licence = One computer or VPS.

You need a Betfair Account and a Gruss Software subscription (Betting Assistant).

SPIKEY Tennis does not directly use the Betfair API but uses the COM connection of Betting Assistant (Gruss Software) to connect to your Betfair account. That’s why you have to subscribe to Betting Assistant (£6/month) to run it (i.e. to read markets).

As a new subscriber of Betting Assistant you can enjoy a 30-day free trial.

For a better use of SPIKEY Tennis and to make your life easier (you can connect from ANYWHERE, at ANYTIME, from ANY DEVICE, computer, tablet or mobile (Android or iPhone) and from ANY OPERATING SYSTEM (Windows, MAC or Linux), this bot is now running on our UK VPS – ONE BOT Plan.

Considering SPIKEY Tennis runs 24/7, you can turn off your personal computer while it runs on our UK VPS. The betting market never stops so it is inconceivable that you would need to stop MALBOT just because you have to turn off your personal computer!

Also, between you and us, the fact is that your personal computer is not really designed to stay ON for 24/7. Running it like that will inevitably shorten its lifespan!

Yes, all our bots can run with all Betfair accounts in these countries: United Kingdom | Andorra | Argentina | Australia | Austria | Azerbaijan | Bahamas | Barbados | Belarus | Bermuda | Bolivia | Bosnia and Herzegovina | Botswana | Brazil | Burundi | Cambodia | Cayman Islands | Chile | Costa Rica | Croatia | Denmark | Dominican Republic | Ecuador | Egypt | El Salvador | Equatorial Guinea | Faroe Islands | Finland | Gabon | Gibraltar | Guatemala | Honduras | Hungary | Iceland | Indonesia | Ireland | Ivory Coast | Jamaica | Japan | Kazakhstan | Kyrgyzstan | Latvia | Lebanon | Liberia | Liechtenstein | Lithuania | Luxembourg | Malta | Mauritius | Mexico | Moldova | Monaco | Mongolia | Montenegro | Morocco | Nepal | Netherlands Antilles | New Zealand | Nicaragua | Nigeria | Norway | Pakistan | Panama | Paraguay | Peru | Philippines | Romania | Saint Lucia | Seychelles | Slovakia | South Korea | Sri Lanka | Sultanate of Oman | Sweden | Thailand | Trinidad and Tobago | Tunisia | Turkmenistan | Ukraine | Uruguay | Uzbekistan | Venezuela | Virgin Islands, British | Vietnam.

Absolutely! By subscribing to this plan you can leave Spikey Tennis running 24/7 because everything is configured and installed by our technical staff on our virtual servers. That means: you can turn off your personnal computer! And you can access to the VPS from anywhere in the world and from any device (all you need is an internet connection).

• If you want to report a bug, the best way is to click on the button “Tech Support” in SPIKEY Tennis. A windows opens, enter your message, attach a screenshot if necessary, and select the options “Debugging files” and “History Bets File”.

We aim to release data files around 7 am (UK time).

This is not an issue, the calculations are correct. I will explain how it works.
In your screenshot, all the bets are BEST bets. This means that the the BACK bet is placed with the stake value that is in the Stake column, and the lay bet at a percentage lower than the BSP that is in the column “Best”.

So, if I take your first screenshot, the first bet is a BEST bet for £14 at 85% (Best column). If you use the Calculator of HRB2L you will see that the expected profit is about £78, the same value than the P/L in your screenshot.
The second selection was a BEST bet at 50%, which is equal to a DOB, so the P/L is £20.

Regarding the fact that some P/L are empty, this is simply due to the fact that the BEST bet was not possible. Again, you can check with HRB2L calculator. For example, if the BSP is 2.5 and the BEST bet is 65%, the BEST bet cannot be processed because the odds is too low.

Yes, Sportune can run with all Betfair accounts in these countries: United Kingdom | Andorra | Argentina | Australia | Austria | Azerbaijan | Bahamas | Barbados | Belarus | Bermuda | Bolivia | Bosnia and Herzegovina | Botswana | Brazil | Burundi | Cambodia | Cayman Islands | Chile | Costa Rica | Croatia | Denmark | Dominican Republic | Ecuador | Egypt | El Salvador | Equatorial Guinea | Faroe Islands | Finland | Gabon | Gibraltar | Guatemala | Honduras | Hungary | Iceland | Indonesia | Ireland | Ivory Coast | Jamaica | Japan | Kazakhstan | Kyrgyzstan | Latvia | Lebanon | Liberia | Liechtenstein | Lithuania | Luxembourg | Malta | Mauritius | Mexico | Moldova | Monaco | Mongolia | Montenegro | Morocco | Nepal | Netherlands Antilles | New Zealand | Nicaragua | Nigeria | Norway | Pakistan | Panama | Paraguay | Peru | Philippines | Romania | Saint Lucia | Seychelles | Slovakia | South Korea | Sri Lanka | Sultanate of Oman | Sweden | Thailand | Trinidad and Tobago | Tunisia | Turkmenistan | Ukraine | Uruguay | Uzbekistan | Venezuela | Virgin Islands, British | Vietnam.

If you have any issue when launching the bot, follow these steps:

Close the bot,
Download Microsoft Visual C++ 2010 Redistribuable Package (x86) and launch it,
Select “Install” or “Repair”,
Relaunch the bot.

This is due to the fact that you have not installed Betting Assistant. Betting Assistant must be installed before to launch Sportune, and Betting Assistant must be launched before to turn on the bot.

Windows 7 and 8 could block the execution of the installation as the file comes from Internet.
To bypass this issue, you need to unlock the file:
Right-click the file
Click “Properties”
Go to the “General” tab
Click on “Unlock file”
Click OK
Re-execute the installation file.

This could be due to your computer configuration, please make sure that you have all the system requirements.

Generally speaking, for a better use of the bot we advise the use of a VPS.

A VPS will ensure a best internet connection (fastest, no interruption, etc), and most of the time a powerful configuration. Also, using a VPS means that you no longer need to keep your computer turned on 24 hours a day!

For the previous reasons, we strongly advise against using a laptop to use your Bot!

You can install and run the bot on 1 computer at any one time.

One licence = One computer

Yes, Gyanhton UK VPS allow you to keep running Sportune on our virtual servers from anywhere in the world. Everything is configured and installed by our technical staff.
Find out more here.

• If you want to report a bug, the best way is to click on the button “?” in Sportune, If you want to report a bug, the best way is to click on the button “Help” in Sportune, then select “Report a bug”. A windows opens, enter your message, attach a screenshot if necessary.

You need a Betfair Account and a Gruss Software subscription (Betting Assistant).

Sportune does not directly use the Betfair API but uses the COM connection of Betting Assistant (Gruss Software) to connect to your Betfair account. That’s why you have to subscribe to Betting Assistant (£6/month) to run it (i.e. to read markets).

As a new subscriber of Betting Assistant you can enjoy a 30-day free trial.

If your personal computer has the necessary technical requirements you can run Sportune with it.

But for a better use of Sportune we advise the use of our UK VPS STANDARD Plan.
Considering Sportune runs 24/7, you can turn off your personal computer while it runs on our UK VPS. The betting market never stops so it is inconceivable that you would need to stop Sportune just because you have to turn off your personal computer!

Also, between you and us, the fact is that your personal computer is not really designed to stay ON for 24/7. Running it like that will inevitably shorten its lifespan!

YES of course. Concretely, if you want to change your PC or use a VPS, we will send you a new product key, and the previous one will be automatically deactivated because One Licence = One computer or VPS.

GoodBet HR is not a system in the usual sense. We have used horse racing data and our experience to present the runners in any race in a different way so that those with the most likely winning potential rise to the top and come more strongly into focus. While it is down to the user to make decisions on when and how to bet, the User Manual provides some hints.
We can say that most of our users have developed a set of rules based on the manual advice and reports that 50% of bets win and they have many less losing days. They say this is because GoodBet HR saves a lot of work and identifies quickly the races and horses to concentrate on.

We aim to release data files between 8 and 9 am (UK time). We are trying to balance between providing the most accurate data in relation to going, trainers and horses while also giving you the earliest possible access to the data, allowing you time to fit working out your strategies with the rest of what goes on in your world.

GoodBet HR deals with every race (it identifies races best not touched – indicated in the manual) and orders selections according to their perceived potential. In doing so, the service guides users towards a more disciplined approach and the better prospects while also saving a lot of time. This, the number of selections and the longest losing run are individual to the bettor and his choices.

No other subscription is required to use GoodBet HR. Once downloaded, just install it and enjoy!

The races are updated each day in the morning into GoodBet HR, a message is flashing in green when they are available. You have just to click on the link to download them.

You can manually use GoodBet HR for horse racing in any country, including Australia.

However, please note that currently, only data from the UK and Ireland can be imported automatically into the system.

That said, we are continuously working to improve our services. Our development team is actively working on the next version of GoodBet, which will include the feature to automatically import data for Australian races.

You need a Betfair Account and a Gruss Software subscription (Betting Assistant).

G2M does not directly use the Betfair API but uses the COM connection of Betting Assistant (Gruss Software) to connect to your Betfair account. That’s why you have to subscribe to Betting Assistant (£6/month) to run it (i.e. to read markets).

As a new subscriber of Betting Assistant you can enjoy a 30-day free trial.

If your personal computer has the necessary technical requirements you can run G2M with it.

But for a better use of G2M we advise the use of our UK VPS. If you want to install a lifetime license of G2M, the STANDARD PLAN is ideal. But if you only want to use G2M on a monthly basis on one of our UK VPS’s then the ONE BOT PLAN plan is the perfect plan for you.

Considering G2M runs 24/7, you can turn off your personal computer while it runs on our UK VPS. The betting market never stops so it is inconceivable that you would need to stop G2M just because you have to turn off your personal computer!

Also, between you and us, the fact is that your personal computer is not really designed to stay ON for 24/7. Running it like that will inevitably shorten its lifespan!

YES of course. Concretely, if you want to change your PC or use a VPS, we will send you a new product key, and the previous one will be automatically deactivated because One Licence = One computer or VPS.

Yes, all our bots can run with all Betfair accounts in these countries: United Kingdom | Andorra | Argentina | Australia | Austria | Azerbaijan | Bahamas | Barbados | Belarus | Bermuda | Bolivia | Bosnia and Herzegovina | Botswana | Brazil | Burundi | Cambodia | Cayman Islands | Chile | Costa Rica | Croatia | Denmark | Dominican Republic | Ecuador | Egypt | El Salvador | Equatorial Guinea | Faroe Islands | Finland | Gabon | Gibraltar | Guatemala | Honduras | Hungary | Iceland | Indonesia | Ireland | Ivory Coast | Jamaica | Japan | Kazakhstan | Kyrgyzstan | Latvia | Lebanon | Liberia | Liechtenstein | Lithuania | Luxembourg | Malta | Mauritius | Mexico | Moldova | Monaco | Mongolia | Montenegro | Morocco | Nepal | Netherlands Antilles | New Zealand | Nicaragua | Nigeria | Norway | Pakistan | Panama | Paraguay | Peru | Philippines | Romania | Saint Lucia | Seychelles | Slovakia | South Korea | Sri Lanka | Sultanate of Oman | Sweden | Thailand | Trinidad and Tobago | Tunisia | Turkmenistan | Ukraine | Uruguay | Uzbekistan | Venezuela | Virgin Islands, British | Vietnam.

If you have any issue when launching the software, follow these steps:

Close the bot,
Download Microsoft Visual C++ 2010 Redistribuable Package (x86) and launch it,
Select “Install” or “Repair”,
Relaunch the bot.

Once the bot is installed, you can ask for the product key through the bot or you can send us your first, last names and ID number you have registered at support@bettingdev.com

Find out more here!

This is due to the fact that you have not installed Betting Assistant. Betting Assistant must be installed before to launch G2M, and Betting Assistant must be launched before to turn on the bot.

Windows 7 and 8 could block the execution of the installation as the file comes from Internet.
To bypass this issue, you need to unlock the file:
Right-click the file
Click “Properties”
Go to the “General” tab
Click on “Unlock file”
Click OK
Re-execute the installation file.

If you face any problems by sending the request, just open a ticket with the data displayed on the software activation window (first/last names, serial number).

This could be due to your computer configuration, please make sure that you have all the system requirements.

Generally speaking, for a better use of the bot we advise the use of a VPS.

A VPS will ensure a best internet connection (fastest, no interruption, etc), and most of the time a powerful configuration. Also, using a VPS means that you no longer need to keep your computer turned on 24 hours a day!

For the previous reasons, we strongly advise against using a laptop to use your Bot!

You can install and run the bot on 1 computer at any one time.

One licence = One computer

Yes, Bettingdev UK VPS allow you to keep running G2M on our virtual servers from anywhere in the world. Everything is configured and installed by our technical staff.
Find out more here.

• If you want to report a bug, the best way is to click on the button “?” in G2M, then select “Contact the Technical Support”. A windows opens, enter your message, attach a screenshot if necessary, and select the options “Debugging files”, “Settings file” and others like “Strategies file” if your issue is linked to a specific strategy for example.
• If you have a technical questions about the bot, the fastest way is to post a message in our forum here.
  

Yes, if you need advices for strategies from Mike, our greyhound expert click here.
And you can also post your suggestions by following this link.

You need a Betfair Account and a Gruss Software subscription (Betting Assistant).

MALBOT does not directly use the Betfair API but uses the COM connection of Betting Assistant (Gruss Software) to connect to your Betfair account. That’s why you have to subscribe to Betting Assistant (£6/month) to run it (i.e. to read markets).

As a new subscriber of Betting Assistant you can enjoy a 30-day free trial.

Yes, all our bots can run with all Betfair accounts in these countries: United Kingdom | Andorra | Argentina | Australia | Austria | Azerbaijan | Bahamas | Barbados | Belarus | Bermuda | Bolivia | Bosnia and Herzegovina | Botswana | Brazil | Burundi | Cambodia | Cayman Islands | Chile | Costa Rica | Croatia | Denmark | Dominican Republic | Ecuador | Egypt | El Salvador | Equatorial Guinea | Faroe Islands | Finland | Gabon | Gibraltar | Guatemala | Honduras | Hungary | Iceland | Indonesia | Ireland | Ivory Coast | Jamaica | Japan | Kazakhstan | Kyrgyzstan | Latvia | Lebanon | Liberia | Liechtenstein | Lithuania | Luxembourg | Malta | Mauritius | Mexico | Moldova | Monaco | Mongolia | Montenegro | Morocco | Nepal | Netherlands Antilles | New Zealand | Nicaragua | Nigeria | Norway | Pakistan | Panama | Paraguay | Peru | Philippines | Romania | Saint Lucia | Seychelles | Slovakia | South Korea | Sri Lanka | Sultanate of Oman | Sweden | Thailand | Trinidad and Tobago | Tunisia | Turkmenistan | Ukraine | Uruguay | Uzbekistan | Venezuela | Virgin Islands, British | Vietnam.

If your personal computer has the necessary technical requirements you can run MALBOT with it.

But for a better use of MALBOT we advise the use of our UK VPS. If you want to install a lifetime license of MALBOT, the STANDARD PLAN is ideal. But if you only want to use MALBOT on a monthly basis on one of our UK VPS’s then the ONE BOT PLAN plan is the perfect plan for you.

Considering MALBOT runs 24/7, you can turn off your personal computer while it runs on our UK VPS. The betting market never stops so it is inconceivable that you would need to stop MALBOT just because you have to turn off your personal computer!

Also, between you and us, the fact is that your personal computer is not really designed to stay ON for 24/7. Running it like that will inevitably shorten its lifespan!

• If you want to report a bug, the best way is to click on the button “Tech Support” in Malbot. A windows opens, enter your message, attach a screenshot if necessary, and select the options “Debugging files” and “History Bets File”.
• If you have a technical questions about the bot, the fastest way is to post a message in our forum here.

Yes, if you need advices for strategies (help from other users) follow this link.
And you can also post your suggestions by following this link.

Yes, all our bots can run with all Betfair accounts in these countries: United Kingdom | Andorra | Argentina | Australia | Austria | Azerbaijan | Bahamas | Barbados | Belarus | Bermuda | Bolivia | Bosnia and Herzegovina | Botswana | Brazil | Burundi | Cambodia | Cayman Islands | Chile | Costa Rica | Croatia | Denmark | Dominican Republic | Ecuador | Egypt | El Salvador | Equatorial Guinea | Faroe Islands | Finland | Gabon | Gibraltar | Guatemala | Honduras | Hungary | Iceland | Indonesia | Ireland | Ivory Coast | Jamaica | Japan | Kazakhstan | Kyrgyzstan | Latvia | Lebanon | Liberia | Liechtenstein | Lithuania | Luxembourg | Malta | Mauritius | Mexico | Moldova | Monaco | Mongolia | Montenegro | Morocco | Nepal | Netherlands Antilles | New Zealand | Nicaragua | Nigeria | Norway | Pakistan | Panama | Paraguay | Peru | Philippines | Romania | Saint Lucia | Seychelles | Slovakia | South Korea | Sri Lanka | Sultanate of Oman | Sweden | Thailand | Trinidad and Tobago | Tunisia | Turkmenistan | Ukraine | Uruguay | Uzbekistan | Venezuela | Virgin Islands, British | Vietnam.

If you have any issue when launching the software, follow these steps:

Close the bot,
Download Microsoft Visual C++ 2010 Redistribuable Package (x86) and launch it,
Select “Install” or “Repair”,
Relaunch the bot.

Once the bot is installed, you can ask for the product key through the bot or you can send us your first, last names and ID number you have registered at support@bettingdev.com

Find out more here!

This is due to the fact that you have not installed Betting Assistant. Betting Assistant must be installed before to launch SPIKEY, and Betting Assistant must be launched before to turn on the bot.

Windows 7 and 8 could block the execution of the installation as the file comes from Internet.
To bypass this issue, you need to unlock the file:
Right-click the file
Click “Properties”
Go to the “General” tab
Click on “Unlock file”
Click OK
Re-execute the installation file.

Once the bot is installed, you can ask for the product key through the bot or you can send us your first, last names and ID number you have registered at support@bettingdev.com

Find out more here!

This could be due to your computer configuration, please make sure that you have all the system requirements.

Generally speaking, for a better use of the bot we advise the use of our UK VPS.

A VPS will ensure a best internet connection (fastest, no interruption, etc), and most of the time a powerful configuration. Also, using a VPS means that you no longer need to keep your computer turned on 24 hours a day!

For the previous reasons, we strongly advise against using a laptop to use your Bot!

You can install and run the bot on 1 computer at any one time.

One licence = One computer

Yes, Bettingdev UK VPS allow you to keep running SPIKEY on our virtual servers from anywhere in the world. Everything is configured and installed by our technical staff.
Find out more here.

• If you want to report a bug, the best way is to click on the button “?” in SPIKEY Pro, then select “Contact the Technical Support”. A windows opens, enter your message, attach a screenshot if necessary, and select the options “Debugging files”, “Settings file” and others like “Strategies file” if your issue is linked to a specific strategy for example.
• If you have a technical questions about the bot, the fastest way is to post a message in our forum here.
• .

Yes, if you need advices for strategies (help from other users) click here.

And you can also post your suggestions by clicking here.

You need a Betfair Account and a Gruss Software subscription (Betting Assistant).

SPIKEY does not directly use the Betfair API but uses the COM connection of Betting Assistant (Gruss Software) to connect to your Betfair account. That’s why you have to subscribe to Betting Assistant (£6/month) to run it (i.e. to read markets).

As a new subscriber of Betting Assistant you can enjoy a 30-day free trial.

If your personal computer has the necessary technical requirements you can run SPIKEY with it.

But for a better use of SPIKEY we advise the use of our UK VPS. If you want to install a lifetime license of SPIKEY, the STANDARD PLAN is ideal. But if you only want to use SPIKEY on a monthly basis on one of our UK VPS’s then the ONE BOT PLAN plan is the perfect plan for you.

Considering SPIKEY runs 24/7, you can turn off your personal computer while it runs on our UK VPS. The betting market never stops so it is inconceivable that you would need to stop SPIKEY just because you have to turn off your personal computer!

Also, between you and us, the fact is that your personal computer is not really designed to stay ON for 24/7. Running it like that will inevitably shorten its lifespan!

YES of course. Concretely, if you want to change your PC or use a VPS, we will send you a new product key, and the previous one will be automatically deactivated because One Licence = One computer or VPS.

Yes, all our bots can run with all Betfair accounts in these countries: United Kingdom | Andorra | Argentina | Australia | Austria | Azerbaijan | Bahamas | Barbados | Belarus | Bermuda | Bolivia | Bosnia and Herzegovina | Botswana | Brazil | Burundi | Cambodia | Cayman Islands | Chile | Costa Rica | Croatia | Denmark | Dominican Republic | Ecuador | Egypt | El Salvador | Equatorial Guinea | Faroe Islands | Finland | Gabon | Gibraltar | Guatemala | Honduras | Hungary | Iceland | Indonesia | Ireland | Ivory Coast | Jamaica | Japan | Kazakhstan | Kyrgyzstan | Latvia | Lebanon | Liberia | Liechtenstein | Lithuania | Luxembourg | Malta | Mauritius | Mexico | Moldova | Monaco | Mongolia | Montenegro | Morocco | Nepal | Netherlands Antilles | New Zealand | Nicaragua | Nigeria | Norway | Pakistan | Panama | Paraguay | Peru | Philippines | Romania | Saint Lucia | Seychelles | Slovakia | South Korea | Sri Lanka | Sultanate of Oman | Sweden | Thailand | Trinidad and Tobago | Tunisia | Turkmenistan | Ukraine | Uruguay | Uzbekistan | Venezuela | Virgin Islands, British | Vietnam.

Yes, you can do it with “Schedule Games” module.

Sure, we can help you to set up your strategies. When you need help just contact us and ask us.

If you have any issue when launching the software, follow these steps:

Close the bot,
Download Microsoft Visual C++ 2010 Redistribuable Package (x86) and launch it,
Select “Install” or “Repair”,
Relaunch the bot.

Once the bot is installed, you can ask for the product key through the bot or you can send us your first, last names and ID number you have registered at support@bettingdev.com

Find out more here!

This happens in two different cases:

• If you have some problems with the .NET Framework, in this case the best solution is to execute this tool from Microsoft to try to repair it:
  https://www.microsoft.com/en-us/download/details.aspx?id=30135
  After that, reboot your computer and follow the step 3, then relaunch the bot.
• If you are connected more than twice to IPT data.
  This happens if you are using SS2Pro, and if you are also connected twice to Inplaytrading website (from the same computer or any other devices like a tablet or a smartphone.
  In this case, the bot will be disconnected from IPT, and it will no longer work until you turn it off and then turn it on again.

You must install Microsoft Visual C++ 2010 Redistributable Package (x86).
If you still have the same issue, this means that the .ini file of SS2 Pro is probably corrupted. In this case, simply delete the file named “supervisor.ini” that you will find in the folder:
“C:UsersAdministratorAppDataRoamingBettingdevSS2Pro”.
Note that the folder “AppData” is a hidden folder. Also if you are using SS2 Pro on your own computer, the folder “Administrator“ could be different.

Close the bot and download Microsoft Visual C++ 2010 Redistributable Package (x86) from this link and install the package.
Then restart the bot and try again.

This is due to the fact that you have not installed Betting Assistant. Betting Assistant must be installed before to launch SS2 Pro, and Betting Assistant must be launched before to turn on the bot.

Windows 7 and 8 could block the execution of the installation as the file comes from Internet.
To bypass this issue, you need to unlock the file:
Right-click the file
Click “Properties”
Go to the “General” tab
Click on “Unlock file”
Click OK
Re-execute the installation file.

If you face any problems by sending the request, just open a ticket with the data displayed on the software activation window (first/last names, serial number).

This could be due to your computer configuration, please make sure that you have all the system requirements.

Generally speaking, for a better use of the bot we advise the use of our UK VPS.

A VPS will ensure a best internet connection (fastest, no interruption, etc), and most of the time a powerful configuration. Also, using a VPS means that you no longer need to keep your computer turned on 24 hours a day!

For the previous reasons, we strongly advise against using a laptop to use your Bot!

You can install and run the bot on 1 computer at any one time.

One licence = One computer

Yes, Bettingdev UK VPS allow you to keep running SS2 Pro on our virtual servers from anywhere in the world. Everything is configured and installed by our technical staff.
Find out more here.

• If you want to report a bug, the best way is to click on the button “?” in SS2 Pro, then select “Contact the Technical Support”. A windows opens, enter your message, attach a screenshot if necessary, and select the options “Debugging files”, “Settings file” and others like “Strategies file” if your issue is linked to a specific strategy for example.
• If you have a technical questions about the bot, the fastest way is to post a message in our forum here.

Yes, if you need advices for strategies (help from other users) follow this link.
And you can also post your suggestions by following this link.